All orders placed before 5PM AEST, will be dispatched the following business day.
Please note any orders placed over the weekend will be dispatched on the next business day excluding public holidays. If your order is part of a promotion or during a collection launch, these time frames may not apply.
We offer STANDARD shipping on all Australian orders for a flat rate of AUD $10.00 or EXPRESS shipping for a flat rate of AUD $14.00.
For New Zealand orders we offer EXPRESS shipping for a flat rate of AUD $20.00.
For USA orders we offer EXPRESS shipping for a flat rate of AUD $25.00.
For all other international orders we offer EXPRESS shipping for a flat rate of AUD $25.00.
The shipping cost will be displayed in your cart during checkout.
Once your parcel has been shipped, you will be sent an email confirmation with tracking information.
International Customs and Duty Charges
Orders shipping outside of Australia may be subject to local import charges. Customs policies vary widely, with customs or import duties being charged once the order reaches its destination country. Poolside Paradiso cannot be held responsible for any additional charges as Customs & Duty charges are controlled by the local government at the destination of import. Before shopping online with Poolside Paradiso, we ask for you to be aware of any additional importation fees your local customs office may charge before placing your order. We cannot class your international orders as 'gifts' to bypass or reduce any custom fees.
Please contact your local customs or DHL office for more information regarding taxes and duties payable in your region.